Loading…

Unintended renewal of a subscription

Ofb5

Odd Bjerga

Last updated 18 days ago

Some of our courses are subscription courses. These will renew automatically until you cancel the subscription or the transaction is declined by your bank.

The information about this is clear both before and after the booking.

  • A monthly subscription will be renewed every month until you cancel the subscription.
  • It is not possible to cancel the subscription in retrospect, for example after the course has been renewed for another month.
  • A cancellation will take effect at the end of your current term, ie. the next renewal date.
  • It is not sufficient to email us or call us about a subscription cancellation. Please cancel your subscription from your account page.

 

However, if you do not wish to continue the course, we can refund the last charge, minus an administration fee of NOK 500. We'll refund quickly, but it may take up to two weeks before you see the amount in your bank account.

Please read at our terms and conditions for more details.



 

Related articles

Can I pause my licence period while on holiday?
How to cancel a course subscription
Upgrading or downgrading to another level
Price table